Virtual Patient Coordinator Placement for DPC Clinics

Reliable support. Personally trained. Made for DPC.

You're already doing it all. Running a Direct Primary Care clinic means you're the provider, the educator, the business owner — and too often, the front desk.

What if you had a trusted virtual team member to handle the admin side — one who understands the DPC model, your flow, and your patients?



That's what we offer.

At Socially Thriving, we find and train Virtual Patient Coordinators (VPCs) specifically for Direct Primary Care. Each placement is tailored to your schedule, communication style, and clinic needs.

What You Get

This is a done-for-you solution. We handle everything:

• Intake interview to understand your practice inside and out
• Candidate sourcing, vetting, and interviews
• A compatibility-focused match based on your hours, tone, and pace
• Full live training with real-world DPC scenarios
• A ready-to-use toolkit of SOPs, call scripts, messaging templates, and workflows
• 30 days of direct support after placement
• Check-ins at 1, 3, and 6 months to ensure long-term fit and satisfaction

Tasks Your VPC Can Handle

Your new VPC will be trained to confidently take on:

• Answer phones and return voicemails
• Schedule visits, onboard new patients
• Explain your membership model clearly to interested callers
• Manage inboxes, messages, and faxes with professionalism
• Support new patient follow-up and document flow
• Handle administrative workflows with minimal hand-holding
• Know when to escalate issues like suicidal patients, emergencies, or billing confusion

No healthcare experience? No problem. We train them to be DPC-ready.

Matched for Compatibility

We don't just pair based on skills. We match based on tone, energy, and pace. Our provider intake form covers:

• Your hours and time zone
• Communication preferences and workflow style
• Practice vibe (structured, casual, high-touch?)
• Your past wins and pain points with staff
• Whether you're open to training post-placement or prefer a turnkey handoff

Each Virtual Patient Coordinator is personally interviewed before they are accepted into training. We want to make sure this role is the right fit for them, that they understand the heart of DPC, and that they’re likely to thrive with the kind of practice we match them with.

You’ll have the option to interview your VPC or trust us to place someone who aligns with your values.

Pricing

Full Placement & Training Package — $1,500 flat fee
(Split payment option: $750 deposit, $750 due after placement)

Includes:

• Provider intake and workflow discovery
• VPC candidate sourcing, interview, and matching
• 1–2 week live training and onboarding
• Custom communication guide (tone, templates, FAQs)
• Access to tools, SOPs, and reference documents
• 30 days of support and troubleshooting after placement
• Progress check-ins at 1, 3, and 6 months

• You pay us for placement and training. After that, you pay your VPC directly and choose your own employment model (W2 or contractor).
• You decide whether the VPC is paid during training (we ask during intake).
• No contracts. No retainer. Just the help you've been needing.